<p>If you know you have a consumer account but are unable to log in, visit&nbsp;<a title="account login" href="https://www.bbb.org/account/login">BBB.org/account/login</a>&nbsp;and select "Forgot password."Follow the on-screen prompts to gain access to your account.</p>
<p>If there is no active account with which to reset your password, please create a new account by going to&nbsp;<a href="https://www.bbb.org/account/login/register">BBB.org/account/register</a>. Once logging in, you should automatically see all reviews associated with your email address.</p>

If you know you have a consumer account but are unable to log in, visit  and select "Forgot password."Follow the on-screen prompts to gain access to your account.

If there is no active account with which to reset your password, please create a new account by going to . Once logging in, you should automatically see all reviews associated with your email address.

I can't log in to my existing Consumer account; how do I regain access?

How do I create an account on the Consumer Portal?

What information do I need to provide during account registration?

How can I reset my Consumer Login password if I forget it?

How can I add a comment to my customer review from the Consumer portal?

How can I contact a business through the Consumer Portal?

How do I update my Consumer account information, such as my name or zip code?

How do I securely log out of my Consumer account?

How is my personal information protected on the Consumer Portal?

How do I contact a business to Get a Quote?

Consumer Login / Consumer Portal