About BBB21 articlesHow do I file a complaint, post a customer review, or report a scam, or a bad ad?Can BBB recommend a reputable business for me to deal with?What is BBB’s Rating System?Show all
Business Profile8 articlesDoes BBB report on government agency actions against businesses?What is a BBB Business Profile?Does BBB report on private and small claims court actions against businesses?Show all
Complaints for Customers11 articlesAre BBB Customer Reviews the same as BBB complaints?How does the complaint process work?What tone should I convey in my response?Show all
Customer Reviews for Customers11 articlesWhat if I want to make a change or edit my original Customer Review?How can I remove or retract my Customer Review?How can I write a Customer Review for a business?Show all
Get a Quote for Consumers4 articlesWhat does it mean if a business does not respond to my request for a quote?Are you able to tell me if my request was received?How long after a customer submits a request does the business receive it?Show all
Consumer Login / Consumer Portal10 articlesHow do I create an account on the Consumer Portal?What information do I need to provide during account registration?How can I reset my Consumer Login password if I forget it?Show all
Email2 articlesHow do I Approve Receipt of BBB Emails?I received an email that appears to be from BBB, but I do not think it really is?Show all
Membership/Accreditation32 articlesHow do I apply to be a BBB Member Accredited Business?What is the Difference Between Registration and Member Accreditation?What does Member Accreditation do for my business?Show all
Customer Reviews for Business10 articlesThe customer isn’t a customer of mine, how can I remove the review?How can I get more positive Customer Reviews?Are paid customer reviews legal? Do paid reviews violate BBB policy?Show all
Complaints for Business24 articlesI disagree with the customer’s version of the complaint and want it removed.How do I file a complaint with the BBB on a business?What tone should I convey in my business response?Show all
BBB Business Account3 articlesWhat services are available in My BBB Account LoginWho is my BBB account rep and how do I contact them?How do I Register or Claim My Business?Show all
Member Accredited Business Solutions & Benefits1 articleHow can I learn more about my BBB Member Accreditation Business Solutions & Benefits?Show all